End User Licence Agreement

Last updated: 19 March 2026

This agreement is a legal contract. Please read it carefully before using StableSync.

1. Definitions

  • “Platform” means the StableSync web application, including all features, interfaces, APIs, and associated services accessible at stablesync.app and its subdomains.
  • “Licensor” means James Watt, trading as StableSync (sole trader), based in the United Kingdom.
  • “You” / “User” means any individual or organisation that accesses or uses the Platform, including yard owners, staff members, livery clients, and service providers.
  • “Yard” means a livery yard, equestrian centre, riding school, or similar equine facility registered as a tenant on the Platform.
  • “User Data” means any data, content, or materials you upload, create, or store on the Platform.
  • “Subscription” means the plan tier (Starter, Standard, or Premium) under which you access the Platform.

2. Licence Grant

Subject to your compliance with this Agreement and any applicable Subscription terms, the Licensor grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for the purpose of managing your equestrian yard operations.

This licence permits you to:

  • Access the Platform via a web browser or progressive web app on any device you own or control
  • Create, read, update, and delete data within your authorised yard(s)
  • Invite other users to your yard and assign roles and permissions
  • Generate and share service provider access links
  • Export your data in the formats provided by the Platform
  • Use the Platform's API (if available on your Subscription) to integrate with your own systems

3. Licence Restrictions

You may not:

  • Copy, modify, adapt, or create derivative works based on the Platform or any part of it
  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Platform
  • Sublicense, resell, rent, lease, or distribute access to the Platform to any third party
  • Remove, alter, or obscure any copyright, trademark, or proprietary notices
  • Use the Platform to build a competing product or service
  • Use automated tools (bots, scrapers, crawlers) to access the Platform except through the provided API
  • Circumvent or attempt to circumvent any access controls, rate limits, or usage restrictions
  • Use the Platform in any way that violates applicable laws or regulations
  • Access another yard's data without authorisation, or attempt to breach the tenant isolation between yards

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must:

  • Keep your password secure and not share it with others
  • Notify us immediately if you suspect unauthorised access
  • Ensure that users you invite to your yard are authorised and that their access levels are appropriate
  • As a yard owner, accept responsibility for the actions of staff and users within your yard

If you are a yard owner, you are the data controller for personal data processed within your yard. You are responsible for obtaining appropriate consent from your livery clients and staff, and for complying with applicable data protection laws. See our Privacy Policy for details on the data controller / data processor relationship.

5. Your Data

You own your data. All data, content, and materials you upload or create within the Platform remain your property. We do not claim ownership of your User Data.

By using the Platform, you grant us a limited licence to store, process, back up, and display your data solely for the purpose of providing the service to you. This licence ends when you delete your data or close your account.

You may export your data at any time using the export tools provided. If you close your account, your data will be retained for 30 days (in case you change your mind) and then permanently deleted, except where we are legally required to retain certain records (e.g. financial records for 7 years under UK tax law).

6. Intellectual Property

The Platform — including its design, code, user interface, branding, documentation, and all related intellectual property — is owned by the Licensor. All rights not expressly granted in this Agreement are reserved.

“StableSync”, the StableSync logo, and associated branding are trademarks of the Licensor. You may not use these marks without prior written permission, except to identify StableSync as the platform used by your yard.

Feedback, suggestions, or feature requests you provide to us may be used to improve the Platform without obligation or compensation. You are not required to provide feedback.

7. Updates and Changes

The Platform is a hosted service. We may update, modify, or add features at any time without prior notice. We will make reasonable efforts to maintain backward compatibility, but we do not guarantee that every feature will remain available indefinitely.

If we make changes that materially reduce the functionality available on your Subscription plan, we will provide at least 30 days' notice and offer you the option to cancel without penalty.

We may update this Agreement from time to time. Material changes will be communicated via email or through a notice on the Platform at least 30 days before they take effect. Continued use of the Platform after the notice period constitutes acceptance of the revised Agreement.

8. Disclaimers

The Platform is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Platform is not a substitute for professional veterinary, legal, financial, or tax advice. Health records, care reminders, health insights, and financial reports provided by the Platform are informational tools only. Always consult qualified professionals for decisions affecting animal welfare, legal compliance, or financial matters.

We do not guarantee that the Platform will be uninterrupted, error-free, or free of harmful components. We are not responsible for data loss caused by circumstances beyond our reasonable control.

9. Limitation of Liability

To the maximum extent permitted by law:

  • The Licensor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, however caused.
  • The Licensor's total aggregate liability for any claims arising from your use of the Platform shall not exceed the total fees you have paid to StableSync in the 12 months preceding the claim.
  • The Licensor is not liable for any loss or damage arising from your reliance on data, reports, or recommendations generated by the Platform.

Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.

10. Termination

This licence is effective until terminated. Either party may terminate at any time:

  • By you: Close your account at any time. If you are on a paid Subscription, your access continues until the end of your current billing period.
  • By the Licensor: We may suspend or terminate your access if you breach this Agreement, engage in abusive behaviour, or fail to pay applicable fees. We will make reasonable efforts to notify you before taking action, except where immediate action is necessary to protect the Platform or other users.

Upon termination, your licence to use the Platform ends immediately (or at the end of your billing period, if applicable). Your data will be retained for 30 days and then permanently deleted, unless legally required to be retained.

11. Governing Law

This Agreement is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England.

12. Entire Agreement

This Agreement, together with our Terms of Service, Privacy Policy, and Cookie Policy, constitutes the entire agreement between you and the Licensor regarding your use of the Platform. If any provision of this Agreement is found to be unenforceable, the remaining provisions will continue in full force.

13. Contact

If you have any questions about this Agreement, please contact us: